Automated reminders
WOF and service reminders that fill next month’s diary
Hoist tracks WOF and service dates on every vehicle and sends reminders automatically by SMS and email. Customers come back when they’re due - without anyone in the office keeping a spreadsheet, a wall calendar, or a guilty conscience about the reminder run that didn’t happen.
Why manual reminders stop working
The reminder run never happens
Ringing or texting every customer whose WOF is due takes hours every month. It’s the first job dropped in a busy week - and every skipped month is bookings handed to the workshop down the road.
WOFs are going two-yearly
From 1 November 2026, newer light vehicles move to two-yearly WOFs, with more of the fleet following from 2027. The WOF sticker will drag customers in less often - reminders anchored to service intervals are what bring them back in between.
Emails get buried
Email-only reminders die in promotions tabs. SMS gets read within minutes - and a reminder that isn’t read is a bay that sits empty.
How reminders work in Hoist
Dates are captured automatically
WOF and service dates are tracked per vehicle as part of the normal job workflow. There’s no separate reminder list to maintain - if the vehicle is in Hoist, its dates are too.
Reminders send themselves
SMS and email reminders go out automatically when a vehicle comes due. You set it up once; the follow-up runs itself, month after month.
Service reminders cover the gap between WOFs
Reminders aren’t limited to the WOF date. Service reminders bring customers back on the maintenance schedule - which matters more every year as WOF frequencies stretch out.
Every reminder is specific
Because reminders come from the vehicle’s actual record, the customer gets a message about their car - not a generic blast. That’s the difference between a booking and a delete.
Total spent
Owing
Visits
What you get
- Automatic WOF and service reminders by SMS and email
- WOF and service dates tracked on every vehicle
- SMS messages from 12c each - no bundles to buy
- Set it up once; reminders run without manual work
- Full history means every reminder references the right vehicle
- Built for NZ - WOF is a first-class field, not a custom hack
Frequently Asked Questions
How do WOF reminders work in Hoist?
What do SMS reminders cost?
What happens to reminders when WOFs go two-yearly in 2026?
Can I send service reminders as well as WOF reminders?
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